This is a 1-year program that equips the learner with professional service skills to operate within a hotel/airline/hospital. 

What will I cover as core subjects?

• Principles of reception services
• Guest welcome
• On stay guest service
• Operating reception systems
• 1 Industrial attachment of 24 weeks

What are the opportunities after completion of the program? 

• Progress to Level 3 Advanced Diploma in Reception and Front Office Services
• Employment opportunities as a receptionist/reservation agent/guest relationship agent/night auditor/cashier