International diplomas and short courses
Our programs
Barista
Do you like a cafe latte? Americano? Want to become a barista? With this course, you gain the knowledge and skills you need to prepare and serve hot and cold drinks in any environment.
Bar Mixology
Want to become a bartender or get a qualification that recognizes your skills? With the Award in Professional Bartending, you'll gain the knowledge and skills needed to prepare cocktails and provide a high standard of customer service. You'll also have the option to learn free pouring techniques. The award in Professional Bartending is for people who work as or want to work as bartenders.
Pastry and Baking
The programs cover all the patisserie and confectionery skills and knowledge to show you've got what it takes for a successful career as a pastry chef. Ideal for those looking to become professional pastry chefs or for those wanting to progress in their careers, for individuals who enjoy this area of cookery as a hobby, and for those employees looking to further their knowledge and skills in this area.
Hot Kitchen
The course covers all the culinary skills and knowledge to show you've got what it takes for a successful career as a cook. Ideal for those looking to become professional culinary chefs or for those wanting to progress in their careers, for individuals who enjoy this area of cookery as a hobby, and for those employees looking to further their knowledge and skills in this area.
Front Office Operations
Front desk representatives play a key role in giving guests an excellent experience. They greet guests, check them in, and make payment arrangements. They answer guest questions and make sure guests can get the services that they need while at the property. The Front Desk Representative certification recognizes those professionals who are skilled at the many tasks they must perform. The certification is supported by START (Skills, Tasks, and Results Training) for Front Desk Representatives. The program presents general hospitality knowledge and soft skills needed in the hospitality industry, along with concise instructions on how to perform 16 key tasks correctly.
Food Safety
Food safety and hygiene is something we’ve all heard about. We know it’s crucial to keep food safe to consume, but how do we do that? What is the appropriate expectation, or industry standard, for hygiene in a hospitality workplace? Why are these issues so important? Hygiene and safety are always important, but since the outbreak of the coronavirus, patrons are more aware than ever of how illnesses can spread, and the methods we can use to keep ourselves and others in good health. This means that those in the hospitality industry need to be particularly mindful that they have the knowledge, skills, and systems in place to ensure everyone is doing the right thing and employing best-practice strategies for excellent food safety and hygiene.
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Hospitality Supervision
Supervisors are the lynchpin between your line-level employees and your managers. They are on the front line every day and need your support with training that provides supervisory skills as well as the job-specific tasks they must perform. AHLEI training prepares employees for professional certification for their positions.
Hospitality Management
Management is a vast and multi-faceted part of business that requires people with a variety of skills and expertise. The glue holds businesses together to deliver the vision, product, and customer experience. Our management program covers the most important management topics.
Customer Service
If you're working in customer service and selling team, our course can help you take on more responsibility. You'll gain relationship-building and customer care skills to undertake your customer service role more effectively and improve the overall effectiveness of your organization - whatever industry you work in. They are for anybody with some customer service and selling experience who wants to improve their skills. They are designed for people with customer service responsibilities.
Waiter Waitress
Serving in a restaurant can be challenging, but also deeply rewarding. The standards and expectations are high, but so are the fun and energy of the fine dining environment! Meeting those standards is about honing your skills, understanding the industry, and being prepared. Learn a new front-of-house skill to boost your knowledge, and build your confidence in serving guests with excellence.
Housekeeping operations
To provide a competency-based skills qualification in Housekeeping and Accommodation Studies that combines both subject knowledge and industry experience that is essential for the Learner’s development and career advancement. To equip Learners with the skills, knowledge, and understanding necessary to demonstrate occupational competence in the workplace in the hospitality industry. To provide opportunities for Learners to develop the skills, techniques, and personal attributes essential for successful working lives within the hospitality industry.
Laundry Operations
Whether you’re working in a hospital, in a boutique hotel, a top restaurant, villa, or chalet, get ahead by learning essential foundation knowledge, designed by industry experts, to help you master the skills you’ll need to succeed and enjoy the exciting adventure ahead as a laundry attendant.
4 weeks 25,000
Dessert
The course covers all the culinary skills and knowledge to show you've got what it takes for a successful career as a pastry cook. Ideal for those looking to become professionals in pastry or for those wanting to progress in their careers, for individuals who enjoy this area of cookery as a hobby, and for those employees looking to further their knowledge and skills in this area.